The store has been part of Goondiwindi for almost 60 years, and its perfect score for customer service will come as no surprise to local shoppers.

Alwyn, Patrea, and Matthew Bauman are thrilled to have received the recognition.

“We would like to thank our dedicated team, our management, and all our staff, who do a great job at providing ‘mighty helpful’ advice, and first-class customer service,” said Matthew Bauman.

“They are the forefront of our business, and the reason for our success. Without all their combined hard work we would not have been able to be the best in Australia,” Matthew said.

“Many of our staff have been with us for a very long time, some up to 30 years and we thank them for their loyalty and dedication.

“Also we would like to thank the local community for their support by shopping locally. You, the customer, have enabled us to stay at the front of the pack in a year which has been very challenging for retailers,” Mr Bauman said.

Let’s take a walk down memory lane.

It’s been almost 60 years since Border Builders opened its doors to the public.

It all began when two Goondiwindi locals Bede Byrne and Ross Noud put an idea into action and came up with a business venture that would see them through three family generations.

Bede was a local plumber and Ross, a local builder.

Together with their wives they formed a partnership and business that would grow into a prosperous family heirloom.

It was their dream to establish an independent retail hardware store.

On May 12, 1953 Border Builder and Plumber Supplies began trading from rental premises at 107 Marshall Street.

In 1960 the business moved to its present address at 119 Marshall Street, where the freehold was purchased.

Eight years later, John Byrne, Bede and Enid’s son, completed his apprenticeship as a plumber.

Gary Noud, the son of Ross and Reta, finished his apprenticeship as a builder.